Privacy Policy

Last updated: 6th July 2026

At Shoptegic, we take your privacy seriously. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us as a B2B customer. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register for a trade account
• Place an order
• Subscribe to our newsletter
• Fill out a contact form or request a quote
• Correspond with us via email, phone, or live chat

The types of data we may collect include:

• Business name and company registration number
• Your name, job title, and contact details (email, phone, address)
• VAT number and tax identification (for invoicing)
• Payment information (processed securely through our payment partners)
• Order history and preferences

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• Processing and fulfilling your wholesale orders
• Managing your trade account and providing customer support
• Sending you order confirmations, invoices, and delivery updates
• Sending you marketing communications (only with your consent)
• Improving our website, products, and services
• Complying with legal obligations and preventing fraud

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Service providers – logistics partners, payment processors, and IT support who help us operate our business.
• Manufacturers and distributors – only when necessary to process warranty claims or product support.
• Legal authorities – if required by law or to protect our rights.

All third parties are contractually obligated to keep your data secure and use it only for the services they provide to us.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order and account data may be retained for up to 7 years for tax and audit purposes.

5. Cookies and Tracking

Our website uses cookies to enhance your experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL/TLS technology.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (where we rely on consent)

To exercise any of these rights, please contact us using the details below.

8. International Transfers

As a global wholesaler, we may transfer your data to countries outside the UK or EEA. When we do, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Shoptegic
Email: privacy@shoptegic.net
Phone: (+44) 844-802-5131
Address: Unit 11, Redbridge Enterprise Centre, Thompson Close, Ilford, England, IG1 1TY